Managing Bookings
Master your booking management with these essential features and workflows.
Viewing Your Calendar
Your dashboard displays all your bookings in an intuitive calendar view.
⚡ Quick Tip
Use keyboard shortcuts: arrow keys to navigate, Enter to open booking details.
Managing Individual Bookings
Click on any booking to view details and take actions.
View Details
See customer information, service details, and booking notes
Change Status
Mark as confirmed, completed, no-show, or cancelled
Reschedule
Move the booking to a different date/time
Add Notes
Add internal notes visible only to you
Contact Customer
Email or call directly from the booking details
Handling No-Shows
When a customer doesn't show up for their appointment.
Mark as No-Show
Click the booking and select "Mark as No-Show"
Automatic Follow-Up
If enabled, a follow-up email is sent automatically
Track Patterns
View no-show history in customer profiles
⚡ Quick Tip
Consider implementing a deposit policy to reduce no-shows.
Analyzing Your Bookings
Use the Analytics page to gain insights into your business.
⚡ Quick Tip
Use analytics to optimize your availability and service offerings.
Best Practices
- Check your calendar daily for new bookings
- Respond to customer inquiries within 24 hours
- Keep your availability up to date
- Send confirmation emails for all bookings
- Follow up with customers after appointments
- Regularly review your analytics to improve